Aveland House
Aveland Road
Babbacombe, Torquay
, TQ1 3PT
Tel: +44 (0)1803 326622    Email: avelandhouse@aol.com

Access Statement

This statement has been prepared to help those with disabilities to decide whether our premises will be accessible to them.

We realise it is not only disabled people who benefit from inclusive access to buildings. Others who directly or indirectly benefit include the elderly, families with children under the age of five, carers and the friends and relatives who accompany people with disabilities.

  • The premises has ground, first and second floors. All of our bedrooms are on the first and second floors.

  • There is no lift in the building.

  • The car park is immediately in front of the premises and a parking space near to the front door can be made available for disabled guests.

  • There are steps inside the main entrance to the premises and we have installed handrails on both sides.

  • A hand rail has been fitted on the stairs to the first floor.

  • The dining room is on the ground floor.

  • The bar is accessed through the lounge on the ground floor. There are five steps up to the bar area. The 'dry' lounge is on the ground floor.

  • Televisions in both lounges have teletext so 'subtitles' can be used.

  • Special dietary requirements can be arranged upon request including Diabetic, Vegetarian and Gluten Free.

  • Assistance with luggage is available.

  • Fire exits are clearly identified.

  • Car park is well lit.

  • We are unable to accept service dogs as we cater for persons with allergies and breathing problems.

  • For the deaf and hard of hearing we are able to communicate with O.C.S.L (Open College of Sign Language).

  • A Minicom is available for the Deaf and for persons with speech impediments to use.

  • Directions to the hotel are available on our website or will be sent with a brochure.

  • Wheelchair hire is available locally at "Shop Mobility", Lymington Road, Torquay. (Next to the Library) 01803 380 982. Booking is advisable.

Public Transport:

  • Torbay Ring and Ride - 01803 201000

  • Buses - Stagecoach 01803 664500

  • Trains: Wales & West Disabled Journeys Helpline 0845 3003005. Torquay Station is suitable for disabled passengers but Torre Station is NOT suitable as it has difficult low platform access.